Savannah Michelle Alward's Resume http://savannahmichellealward.emurse.com/ Savannah Michelle Alward's Resume en-us Emurse.com Savannah Michelle Alward's Current Resume as of Friday, July 13th 2007 http://savannahmichellealward.emurse.com/ View Savannah Michelle Alward's Complete Resume at Emurse.com

Savannah Michelle Alward

Limington, Maine USA

OBJECTIVE

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A Challenging position in a growing organization where I can utilize my knowledge and experience, while maintaining proven technical skills.

SKILLS

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  • CSA (Client Support Administrator) Certified
  • Able to Provide networking communication and basic computer tech support.
  • Skilled in various computer programs such as: SMS-REMEDY, Microsoft Windows, Microsoft Word, Microsoft Excel, and Microsoft Outlook.
  • Experienced in system-operations training, and customer service, while always demonstrating a positive attitude.
  • Established knowledge of computer components and installation, as well as peripherals,data entry and file updating.
  • Experience with Scheduling, filing, and redesigning file plans.
  • Familiarized with working in a fast paced help desk operation providing computer tech support to over 15 squadrons.
  • Able to work under pressure and accustomed to meeting tight deadlines.
  • Fast Typing abilities.
  • Excellent telephone, filing, interpersonal and organizational skills.



WORK EXPERIENCE

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June 2002 - November 2004
Computer Sales Representative/Reservations

Scotia Prince

South Portland, Maine 04102
  • Responsible for making and maintaining Scotia Prince's customers reservations,meal tickets, parking and rooms in the computer data base.
  • Maintained/updated costumers files in data base.
  • acted as liaison between clients and reservations legal staff.
  • Cashier experience when purchasing tickets at the main window.
Gained excellent experience in telephone skills and costumer service, as well as basic computer network knowledge.

EDUCATION

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August 2002 - June 2006

Bonny Eagle High School

High School Diploma

  • Bonny Eagle High School

CERTIFICATIONS

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CLIENT SUPPORT ADMINISTRATOR CERTIFIED



View Savannah Michelle Alward's Complete Resume at Emurse.com
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